Terms & Conditions

ObraHaus IT Solutions

DTI No. 8194874 · San Pablo City, Laguna, Philippines

ObraHaus IT Solutions is a sole proprietorship registered under DTI No. 8194874, owned and operated by Aldrick Bonaobra.

Effective Date: June 15, 2026 · Version 1.2


Changes in Version 1.2

This version aligns the Terms with the updated Privacy Policy (v1.2) and current product capabilities:

  • Pinned the incorporated Privacy Policy reference to Version 1.2 (Section 1).
  • Noted that users may exercise self-service account deletion/erasure from their account settings, in addition to email requests (Section 5.5).
  • Added disclosure of optional third-party account verification, such as Discord (Section 5.8).
  • Added a sub-processors and cross-border data-processing clause referencing the Privacy Policy's sub-processor list (Section 5.9).
  • Referenced the issuances of the National Privacy Commission in the governing-law clause (Section 13).

1. Overview

These General Terms and Conditions govern all engagements between ObraHaus IT Solutions ("ObraHaus," "we," "us") and any client or end user ("Client," "User," "you") who commissions services from or accesses any SaaS product operated by the studio. By entering into a project agreement or using any ObraHaus-operated product, you agree to be bound by these terms.

Our Privacy Policy (currently Version 1.2, effective June 15, 2026), as updated from time to time, is incorporated by reference and forms an integral part of these Terms.

2. Scope of Services

ObraHaus provides software systems design, development, integration, and operational support services as defined in a mutually agreed project brief or scope document. ObraHaus also develops and operates SaaS products made available to users on a subscription or access basis. Any work outside the agreed scope will require a separate written agreement and may be subject to additional fees.

3. Engagements and Project Agreements

All custom engagements begin with a written project brief and a signed scope agreement. ObraHaus reserves the right to decline any project at its sole discretion. A project is considered active only upon receipt of a signed agreement and the required initial payment. For SaaS products, access is granted upon successful registration and, where applicable, payment of the applicable subscription fee.

4. Payment Terms

4.1 Custom Engagements

Services are billed as outlined in the project agreement. ObraHaus typically requires an initial deposit before work begins, with subsequent payments tied to project milestones or a fixed billing schedule. Late payments beyond 15 calendar days may result in a pause of active work until the outstanding balance is settled.

4.2 SaaS Subscriptions

Access to ObraHaus SaaS products may be offered on a free, one-time, or recurring subscription basis. Subscription fees are billed in advance on the applicable billing cycle (monthly or annually). Failure to pay subscription fees will result in suspension or termination of access. All fees are non-refundable except as required by applicable law or as otherwise stated in the product's specific terms.

4.3 Pricing Changes

ObraHaus reserves the right to modify pricing for its SaaS products at any time. Existing subscribers will be notified at least 30 calendar days before any price change takes effect.

5. SaaS Product Use

5.1 Permitted Use

ObraHaus SaaS products are made available for lawful purposes only. Users must not use any product to violate applicable laws, infringe on the rights of others, or engage in any activity that disrupts or damages the product or its underlying infrastructure.

5.2 Account Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials. ObraHaus is not liable for any loss or damage resulting from unauthorized access caused by the User's failure to safeguard their credentials.

5.3 Service Availability

ObraHaus will make reasonable efforts to maintain uptime and availability of its SaaS products. However, we do not guarantee uninterrupted access and shall not be held liable for downtime caused by maintenance, third-party infrastructure failures, or events beyond our control.

5.4 Data Handling

ObraHaus collects and processes only the data necessary to operate its products. User data will not be sold or shared with third parties except as required to deliver the service or comply with legal obligations. Users retain ownership of their own data submitted to any ObraHaus product.

5.5 Data Retention and Deletion

Upon termination or expiration of a subscription, ObraHaus will retain user data for a period of 30 calendar days, after which it may be permanently deleted. Users may request early deletion of their data by contacting hello@obrahaus.com, or may exercise erasure rights directly through their account settings where self-service deletion tools are provided.

5.6 Data Backup

Users are responsible for maintaining their own backups of data submitted to any ObraHaus SaaS product. ObraHaus is not liable for data loss beyond its reasonable control.

5.7 Prohibited Activities

Users must not attempt to reverse engineer, copy, resell, or sublicense any ObraHaus SaaS product or any portion of it without prior written consent from ObraHaus.

5.8 Third-Party Account Verification

ObraHaus may offer optional account verification or linking through third-party services such as Discord. If you choose to verify or link your account using such a service, you acknowledge that you are sharing identifiers (such as a Discord user ID or username) with that third-party service, and that your use of that service is governed by its own terms and privacy policy. You may disconnect or unlink your account from any such third-party service at any time through your account settings, which removes the stored identifiers associated with that service.

5.9 Sub-Processors and Data Storage

ObraHaus uses third-party service providers (sub-processors) to operate its SaaS products, including providers for authentication, database and file storage, job queueing, and security scanning. These sub-processors may be located in the United States or other jurisdictions outside the Philippines. By using ObraHaus SaaS products, you acknowledge that your personal data may be transferred to and processed by these sub-processors, each of which is bound by contractual obligations to protect your data in accordance with applicable data privacy laws. A current list of our sub-processors, their purposes, the data categories involved, and their jurisdictions is maintained in our Privacy Policy and may be updated as our services evolve.

6. Intellectual Property

6.1 Custom Deliverables

Upon receipt of full payment, the Client owns all custom deliverables produced specifically for their project. ObraHaus retains the right to use any general methodologies, frameworks, tools, and know-how developed during the engagement.

6.2 SaaS Products

All ObraHaus SaaS products, including their underlying code, design, architecture, and documentation, remain the exclusive intellectual property of ObraHaus. Access to a SaaS product does not constitute a transfer of ownership or any intellectual property rights.

6.3 Third-Party Components

Any third-party libraries, tools, or platforms used in either custom engagements or SaaS products remain subject to their respective licenses.

7. Confidentiality

ObraHaus treats all client information, systems, and data as strictly confidential. We will not disclose, share, or make use of any client or user information beyond what is necessary to deliver the agreed services or operate our products, unless required by law.

8. Client Responsibilities

The Client agrees to provide timely access to necessary systems, credentials, and personnel required for the engagement. Delays caused by the Client's failure to provide required resources may affect project timelines and are not the responsibility of ObraHaus. For SaaS products, Users are responsible for ensuring their use of the product complies with all applicable laws and regulations in their jurisdiction.

9. Revisions and Change Requests

Revisions within the agreed scope are included as part of the engagement. Requests that materially change the scope, timeline, or complexity of the project will be assessed and quoted separately before work proceeds. This section applies to custom engagements only and does not apply to SaaS product features, which are developed at the sole discretion of ObraHaus.

10. Warranties and Limitations of Liability

ObraHaus delivers work with professional care and skill. However, we do not guarantee that any software system or SaaS product will be entirely free of defects under all conditions. TO THE FULLEST EXTENT PERMITTED BY LAW, OBRAHAUS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

ObraHaus shall not be liable for indirect, incidental, or consequential damages arising from the use of any deliverable or product. Our total liability in any engagement or subscription shall not exceed the total fees paid by the Client or User to ObraHaus in the three months preceding the event giving rise to the claim.

11. Termination

11.1 Custom Engagements

Either party may terminate an engagement with 14 calendar days written notice. The Client is responsible for payment of all work completed up to the termination date. ObraHaus will deliver all completed work and relevant documentation upon receipt of final payment.

11.2 SaaS Subscriptions

Users may cancel their subscription at any time through their account settings or by contacting hello@obrahaus.com. Cancellation takes effect at the end of the current billing period. ObraHaus reserves the right to suspend or terminate a User's access immediately in cases of violation of these terms, non-payment, or any activity deemed harmful to the platform or other users.

12. Force Majeure

Neither party shall be liable for failure to perform its obligations where such failure results from events beyond reasonable control, including but not limited to natural disasters, government actions, pandemics, infrastructure failures, or other force majeure events. The affected party shall notify the other party as soon as practicable and make reasonable efforts to resume performance.

13. Governing Law

These terms are governed by the laws of the Republic of the Philippines, including the Electronic Commerce Act (Republic Act No. 8792), the Data Privacy Act of 2012 (Republic Act No. 10173), and the issuances of the National Privacy Commission. Any disputes arising from an engagement or the use of any ObraHaus product shall first be resolved through good-faith negotiation between both parties for a period of at least 30 calendar days before escalating to formal legal proceedings.

14. Amendments

ObraHaus reserves the right to update these terms at any time. Clients and Users will be notified of material changes via email or in-product notice, and continued use of services or products following such notice constitutes acceptance of the updated terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any project agreements and the Privacy Policy incorporated by reference, constitute the entire agreement between you and ObraHaus with respect to the subject matter hereof, and supersede any prior agreements or representations.

17. Contact

For questions regarding these terms, reach us at:

  • Email: hello@obrahaus.com
  • Website: obrahaus.com
  • Business Address: San Pablo City, Laguna, Philippines

Version 1.2 — June 15, 2026